FAQs

Frequently Asked Questions

Q1: What areas do you serve?

We serve clients across Nairobi and major towns in Kenya including Westlands, Karen, Kilimani, Kiambu, and Mombasa

Q2: Do you offer free site visits or consultations?

Yes, we offer free site assessments within Nairobi for measurements and project planning.

Q3: How long does a typical project take?

A: Most small projects (like curtain rod installation or blinds) take 1–2 days. Larger projects like ceiling work or cabinetry may take 3–10 days, depending on scope.

 

Q4: What is your payment structure?

We typically require a 50% deposit to start, with the balance due upon completion.

 

Q5: Can I choose my own curtain fabric?

Absolutely. We guide you through fabric selection — or you can provide your own.

 

Q6: Do you offer blackout curtains and sheers?

 Yes, we provide both options and can layer them using double rods.

 

Q7: What types of blinds do you install?

We install roller blinds, zebra blinds, vertical blinds, and blackout blinds for both homes and offices.

 

Q8: Are your curtain rods custom-fit?

 Yes. We take accurate measurements and cut rods to fit your windows or ceiling mounts perfectly.

 

Q9: Do you provide warranty or after-service support?

Yes, we offer a 6-month workmanship warranty and free adjustments within 30 days of installation. ?

 

Q10: Can you work with existing ceiling or wall structures?

 In most cases, yes. We assess structural conditions before installation to avoid damage.

 

Q11: Are your motorized curtain rails compatible with smart homes?

Yes. Our systems work with Alexa, Google Home, and manual remotes.

Q12: What happens if there's a power cut?

 Most motorized systems have manual override or battery backup options.

 

Q13: How soon can I schedule an installation?

 Installations are typically scheduled 2–5 days after order confirmation and site visit.

 

Q14: Can you deliver materials outside Nairobi?

Yes, we deliver and install across Kenya — delivery timelines may vary by location.

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